Big Events

I have a question about a specific BIG EVENT

BSCpro facilitates the organization and ticket sales for the event that is created by the event coordinator. For anything further please reach out to your SMD as they have access to see all tickets assigned to their team via BSCpro. If they need further help, they can reach out to the event coordinator (usually a SMD or above or their assistant )that is running the event. This includes event sites and links. You can also go to the bottom of the event purchase site and submit "QUESTIONS" to the Event Coordinator so they can reach back out to you.

How to create your own Big Event.

In order to create a big event, you have to have an SMD account or higher and be a premium/paid BSCpro user. Just click the Big Events link in your navigation bar on the left and then click Big Event Builder from there, you will see an Add Event button at the top right. Then simply fill out the form. The payment section will give you 3 options to charge for tickets: If you choose Direct Bank Deposit, credit cards will be processed by our partner provider, Braintree. You will need to fill out a few simple questions about your business including your bank account information so the payments can be deposited directly to you. If you want to use paypal, you can select that and simply enter your paypal email. If you are going to have $0 tickets, you can go ahead and select Paypal and enter your email (you don't have to have a paypal account). If the final ticket price is $0, then purchasers will not be asked to enter any payment information. If you already have your own processor, and it is compatible with Authorize.net, then you can select that option. If you need additional help with that or other payment information, feel free to contact support. You will also need to enter a shortcut here. This creates the URL for your ticket purchase page. It can be letters, numbers, dashes, or underscores only, no spaces. If, for example, you enter "my_event", then your shortcut URL will be "bscpro.com/event/my_event". We are still working on more help pages for the Big Event feature, so if you need additional help, don't hesitate to message support. ​

Change the Big Event Dashboard Indicator

To change the Dashboard indicator for Big Events, simply hover over the indicator and click the box. You should see a list of your big events. Select the one you want to see and your stats will change to reflect it. This will also change the stat you see on your mobile dashboard.

Transferring tickets

If you purchase more than one ticket, you can assign those tickets before hand (for example, if you sell one to someone else) instead of having to deal with getting all the tickets yourself on event day and distributing them yourself. Who has time for that?!? There are two ways to access the tickets you have already purchased. If you received an email confirmation of your event ticket purchase, you should see a "Transfer" link or button at the bottom of the email. Simply click that, and you will be presented with a form that shows all your tickets. The blank lines are your unassigned tickets. This page will also combine all of your ticket purchases together if you used the same email to purchase them all. If you enter the new recipient's email address, they will receive a copy of their new ticket. You can only transfer a ticket one time. If you need to transfer it again, to someone else, that will depend on the policies of your specific event and you can contact your event coordinator for help in making an additional transfer.